Medical Disclaimer for Methylation and Genetic Testing

01Scope and definitions

This Medical Disclaimer applies to MethylationTest.us website pages, product descriptions, gene pages, educational articles, comparison pages, location pages, emails, calls, forms, customer-support communications, collection kits, samples, laboratory services, digital reports, and related materials.

MethylationTest.us is operated by Cansoft Technologies Corporation. “Company,” “we,” “us,” and “our” refer to that operator. “Services” includes the website, kits, laboratory coordination, reports, educational materials, and administrative support.

Product-specific descriptions, checkout disclosures, privacy notices, collection instructions, consent documents, shipping requirements, refund terms, and laboratory instructions may also apply. This Medical Disclaimer does not replace informed consent or product-specific instructions.

Nothing on this page excludes a right, remedy, warranty, duty, or liability that cannot lawfully be excluded or limited.

02Educational and wellness purposes only

Unless a particular service is expressly identified in writing as a regulated diagnostic service, the website, consumer tests, reports, and support materials are provided for general educational, informational, and wellness purposes.

They are not intended to:

• Diagnose, confirm, screen for, or rule out a disease, disorder, deficiency, infection, or medical condition.
• Determine the cause of symptoms.
• Replace a medical history, physical examination, clinical laboratory test, imaging study, or other professional assessment.
• Recommend a particular medication, supplement, diet, exercise plan, or medical treatment.
• Predict a medical outcome, rate of aging, or lifespan with certainty.
• Monitor disease progression or response to treatment.
• Treat, cure, or prevent disease.
• Replace advice from a physician, pharmacist, genetic counselor, registered dietitian, or other qualified healthcare professional.

03Different products use different testing methods

The terms “methylation test,” “DNA methylation test,” “genetic methylation test,” “MTHFR test,” “nutrient metabolism test,” and “biological age test” may describe different analyses. They must not be treated as interchangeable.

The current DNA Methylation Test category includes a broad inherited genetic-variant report. The Folate and Homocysteine Tests and Nutrient Metabolism Tests are narrower inherited genetic products. The Biological Age Test is a separate aging-focused product.

Review Test Cost and Pricing, How It Works, Competitive Comparison, and Understanding Methylation before ordering.

04No diagnosis, medical screening, or exclusion of disease

A consumer methylation, nutrient-metabolism, MTHFR, or biological-age report must not be interpreted as diagnosing or excluding a cardiovascular, clotting, neurological, psychiatric, hormonal, fertility, pregnancy-related, nutritional, metabolic, inflammatory, autoimmune, gastrointestinal, cancer-related, or other medical condition.

A favorable, typical, low-priority, or normal-looking result does not prove that you are healthy. An unusual, high-priority, or unfavorable result does not establish that a disease or deficiency exists.

Do not delay screening, medical evaluation, or treatment because of website content or a consumer report.

05No healthcare provider-patient relationship

Unless expressly stated in a separate written agreement for a separately identified professional service, the Company is not acting as your physician, nurse, pharmacist, genetic counselor, psychologist, registered dietitian, clinic, hospital, or other regulated healthcare provider.

Using the website, placing an order, submitting an inquiry, receiving a kit, submitting a sample, receiving a report, or communicating with support does not create a physician-patient, clinician-patient, therapist-client, fiduciary, or other professional healthcare relationship.

06Customer-support limitations

Customer support may help with ordering, shipping, collection instructions, sample return, account access, report delivery, and general report navigation.

Support personnel are not authorized to diagnose symptoms, confirm a deficiency, prescribe treatment, determine supplement dosing, interpret a result as a clinical finding, or advise you to stop professional care.

Contact Customer Support for administrative questions. Discuss health decisions with an appropriately qualified healthcare professional.

07Limitations of inherited genetic wellness tests

An inherited genetic report evaluates selected DNA variants or locations associated with genes, pathways, or traits. Inherited genetic information is only one part of a much larger health picture.

These reports do not directly measure:

• Your current DNA methylation activity or present gene expression.
• Whether a gene is currently “on,” “off,” slow, fast, blocked, or functioning normally in a particular tissue.
• Your current nutrient, hormone, neurotransmitter, inflammatory, detoxification, or organ-function status.
• Whether a medical condition exists.
• How you will personally respond to a medication, supplement, diet, or treatment.

Age, environment, diet, medication, medical history, family history, laboratory findings, lifestyle, other genes, and non-genetic factors may modify or outweigh an association reported for a variant.

An association between a variant and a pathway, trait, symptom, or condition does not prove causation.

08Biological Age Test limitations

A biological-age result is an estimate generated using the sample, laboratory method, markers, reference data, and algorithm associated with the current product.

It is not your legal or chronological age, a medical diagnosis, a complete measure of health, or a prediction of how long you will live.

A lower estimated biological age does not prove that you are free of disease. A higher estimate does not prove that you have a disease or that your health will worsen.

Repeat results may vary because of sample quality, biological variation, analytical variation, algorithm updates, reference populations, and health or lifestyle factors. A changed estimate does not by itself prove that an intervention worked.

09Folate, MTHFR, and homocysteine test limitations

The one-gene and two-gene folate products evaluate selected inherited variants associated with folate-processing and homocysteine-related pathways.

They do not directly measure:

• Your current folate or vitamin B12 level.
• Your current homocysteine level.
• Whether you have a folate or B12 deficiency.
• Whether you have a clotting, cardiovascular, neurological, fertility, pregnancy-related, or psychiatric condition.
• Whether methylfolate, folinic acid, B12, or another supplement is appropriate or safe for you.

A person can have a reported MTHFR variant without an abnormal laboratory value, and can have a deficiency or elevated homocysteine without the variant evaluated by the test.

10Vitamin D, zinc, and iron metabolism limitations

Gene-based vitamin D, zinc, and iron reports provide information about selected inherited variants associated with transport, conversion, absorption, receptor activity, or regulation.

These tests do not measure your current vitamin D, zinc, iron, ferritin, transferrin, hemoglobin, or other laboratory values. They cannot confirm a deficiency, excess, anemia, hemochromatosis, osteoporosis, or another medical condition.

Current levels may be affected by diet, supplements, medication, sun exposure, absorption, blood loss, inflammation, medical conditions, age, and other factors.

11Gene, pathway, and “detox” interpretations

A result involving MTHFR, COMT, MTR, MTRR, VDR, AHCY, MTHFD1, SHMT1, TCN1, TCN2, FUT2, or another gene is not a diagnosis and does not explain a person’s health by itself.

One gene or variant rarely determines a complex symptom, nutrient response, mood, behavior, hormone level, detoxification capacity, fertility outcome, disease risk, or treatment response on its own.

Terms such as “slow,” “fast,” “blocked,” “poor detox,” “optimal methylation,” or “methylation support” may be simplified educational descriptions. They must not be interpreted as standardized whole-body clinical measurements.

The Gene Library is educational and must not be used as individualized medical advice.

12Genetic results do not measure your current health

A genetic result does not directly measure your present methylation activity, nutrient status, homocysteine, inflammation, oxidative stress, hormones, neurotransmitters, organ function, immune function, cellular repair, or overall state of health.

Similar symptoms can have many possible causes. A consumer genetic report cannot determine why fatigue, brain fog, digestive discomfort, mood changes, hormonal symptoms, or another concern is occurring.

Current health questions may require medical history, examination, blood work, imaging, clinical genetic testing, or another appropriate assessment.

13Sample collection, identity, and handling limitations

The reliability and completeness of a result may be affected by:

• Incorrect, incomplete, insufficient, or contaminated collection.
• Collection from the wrong person or inaccurate identifying information.
• Failure to follow the current barcoded-kit or laboratory instructions.
• Sample degradation, leakage, damage, shipping delay, or unsuitable storage.
• Food, drink, smoking, chewing gum, brushing, or oral products where the instructions require avoidance.
• Use of an expired, damaged, or incorrect collection kit.
• Failure to activate or register a kit when required.

Follow the instructions supplied with your specific kit. Those instructions take priority over general online guidance. Review How It Works before collection.

The laboratory may reject a sample, request recollection, or produce an incomplete, inconclusive, unexpected, or unavailable result.

14Laboratory, database, and reporting limitations

All genetic and biological-age testing has limitations. Results may be affected by:

• Extraction, amplification, genotyping, sequencing, array, or other processing limitations.
• The genes, variants, markers, and genomic locations included or excluded.
• Analytical sensitivity, specificity, thresholds, and quality-control rules.
• The submitted sample and the cells or material present in that sample.
• Reference sequences, databases, scientific literature, reference populations, software, and algorithms.
• Incomplete, conflicting, or evolving scientific evidence.
• Technical, computational, clerical, labeling, or human error.

A result may be false-positive, false-negative, incomplete, inconclusive, unexpected, or unavailable. The absence of a reported variant or marker does not eliminate medical risk. The presence of a variant or marker does not establish that a condition exists or will occur.

Reports from different companies may differ because they test different markers, use different databases or algorithms, and apply different interpretation rules.

15CLIA certification and regulatory statements

A statement that a laboratory is CLIA-certified relates to the laboratory’s certification status and the applicable testing scope. CLIA establishes federal quality standards for laboratory testing.

A CLIA statement must not be interpreted as meaning that the website, consumer product, report, every tested marker, every interpretation, or every health-related statement has been approved, cleared, or endorsed by the U.S. Food and Drug Administration.

Do not assume a service is an FDA-authorized diagnostic product unless that exact status, intended use, and scope are expressly documented for the specific product.

16Scientific knowledge and interpretation may change

Genetics, epigenetics, methylation, nutrition, biological aging, and healthy-aging research continue to develop.

A classification, association, score, recommendation, or interpretation considered reasonable when a report is issued may later change because of new research, updated databases, revised algorithms, different reference populations, improved methods, professional guidance, or regulatory developments.

Unless expressly included in the purchased service or required by law, the Company is not obligated to continuously reinterpret, update, or reissue a previously delivered report.

17Clinically confirm medically important information

Do not use a consumer wellness report as the sole basis for a diagnosis, medical decision, screening decision, or treatment change.

A qualified healthcare professional may recommend a detailed medical and family history, physical examination, blood testing, nutrient or homocysteine testing, clinically validated genetic testing, confirmatory analysis using another method, genetic counseling, or referral.

A healthcare professional may reasonably disagree with an interpretation, score, suggestion, supplement discussion, or priority presented in a consumer report.

18Medication, supplements, nutrition, and exercise

Do not start, stop, replace, increase, or decrease prescription medication, nonprescription medication, vitamins, minerals, herbs, methyl donors, methylfolate, folinic acid, B12, iron, zinc, vitamin D, or another supplement or treatment based solely on website content or a report.

Do not make substantial changes to diet, fasting, exercise, pregnancy care, or a treatment plan without appropriate professional advice.

Supplements can cause side effects, interact with medications, affect laboratory tests, be unsuitable during pregnancy or breastfeeding, be inappropriate for children, worsen certain conditions, or be harmful in excessive amounts.

The Company does not guarantee that a supplement, diet, exercise plan, or other wellness action will be safe, appropriate, or effective for you.

19Symptoms and medical concerns

Website content may discuss fatigue, brain fog, mood, digestion, stress, inflammation, hormone-related topics, cognitive health, nutrient concerns, or other health subjects for general education.

Similar symptoms can have many different causes. Genetic or biological-age information alone cannot determine why a symptom is occurring.

Do not delay, avoid, or discontinue professional assessment because of website content, a support communication, a normal-looking report, or the absence of a reported variant.

20Pregnancy, fertility, and serious health decisions

Do not use a consumer methylation, genetic, nutrient-metabolism, or biological-age report as the sole basis for decisions involving:

• Pregnancy, prenatal care, fertility treatment, conception planning, or contraception.
• Blood clotting, anticoagulation, or cardiovascular risk.
• Cancer screening, diagnosis, or treatment.
• Neurological, psychiatric, or mental-health care.
• Surgery, prescription medication, or emergency treatment.
• Care of a child, dependent person, or person who may lack decision-making capacity.
• Any urgent, serious, or potentially life-changing medical matter.

These matters require individualized review by an appropriately qualified healthcare professional.

21Emergency and urgent care

This website, its forms, email addresses, and customer-support channels are not monitored or designed for medical emergencies.

If you believe you or another person may be experiencing an emergency, call 911, go to the nearest emergency department, or seek immediate assistance from a licensed healthcare professional.

Do not wait for a response from the Company.

22Consent, identity, and authority to submit a sample

You must not submit a biological sample, genetic information, or personal information belonging to another person unless you have lawful authority and all consent required by applicable law and laboratory policy.

By submitting or arranging submission of a sample, the responsible person represents that:

• The sample was obtained lawfully and with all required informed consent.
• The sample came from the person identified in the order or registration information.
• The person placing the order has authority to act.
• The participant understands the general nature and purpose of the test.
• The information supplied with the sample is accurate.
• The sample was not obtained secretly, deceptively, or without authorization.

The Company may refuse, suspend, or cancel testing where consent, identity, authority, sample integrity, or lawful collection is uncertain.

23Testing minors and dependent persons

A parent, guardian, or other representative must not order testing for a minor or dependent person unless that representative has legal authority to provide consent and the testing is permitted by applicable law, product eligibility requirements, and laboratory policy.

The Company may request evidence of identity, guardianship, parental responsibility, or other authority and may decline an order where capacity, consent, authority, product suitability, or the interests of the person being tested are uncertain.

A consumer wellness test should not be used to label a child with a medical, behavioral, psychiatric, nutritional, or developmental condition.

24Unexpected, uncertain, and family-related information

Genetic testing may produce information that is unexpected, uncertain, confusing, or emotionally difficult.

Results may also have implications for biological relatives because family members can share inherited characteristics.

A result may raise questions about family history, inherited traits, health associations, ancestry, or biological relationships. The Company cannot predict how an individual or family will react.

Consider speaking with a qualified genetic counselor or healthcare professional when a result may have significant personal, family, reproductive, or medical implications.

25Not intended for legal, forensic, or official use

Unless a service is expressly sold and documented for a specific official purpose, consumer methylation and wellness testing is not intended for:

• Court proceedings, criminal investigations, or forensic identification.
• Immigration, custody, child-support, or inheritance matters.
• Proof of identity or biological relationship.
• Employment, insurance, disability, or government eligibility decisions.
• Official medical diagnosis or another regulated clinical purpose.

The Company does not represent that a consumer report will be accepted by a court, insurer, employer, government agency, healthcare institution, or other third party.

26Insurance, employment, and other third-party decisions

Genetic-information protections and disclosure rules can vary by context, type of insurance, state, and applicable law.

Do not assume that every use of genetic information is covered by the same legal protections. Consider obtaining qualified legal or insurance advice before voluntarily disclosing a consumer report for employment, life insurance, disability insurance, long-term care insurance, benefits, or another consequential decision.

The Company does not provide legal, insurance, or employment advice.

27No guarantee of benefit, suitability, or outcome

The Company does not guarantee that:

• A sample will produce a complete or conclusive result.
• A report will explain symptoms or identify a clinically significant issue.
• A healthcare professional will agree with a report.
• A result will lead to diagnosis, prevention, or effective treatment.
• Following a suggestion will improve health, energy, mood, digestion, weight, performance, biological age, or longevity.
• A customer will avoid, prevent, reverse, or delay disease or aging.
• A report will meet every personal expectation.
• A kit, sample, or report will arrive by a particular date.

28Articles, comparisons, examples, and testimonials

Gene pages, health-benefit pages, blog posts, local service pages, comparison pages, and other educational content are general information and are not individualized medical advice.

A sample report or example illustrates possible structure and presentation. It may not show every section, limitation, finding, or outcome in an individual report.

Testimonials, reviews, success stories, and case examples describe individual experiences, may not be typical, are not clinical proof, and do not guarantee similar results.

A case example cannot establish that a genetic result, supplement, diet, or other intervention caused an improvement.

Illustrations, pathway descriptions, and diagrams may be simplified and may not represent the exact kit, laboratory process, biological mechanism, or individual result.

29Third-party laboratories and service providers

The Company may use independent laboratories, couriers, payment processors, hosting providers, report platforms, software providers, and other contractors to provide parts of the Services.

Third parties may have their own terms, privacy practices, eligibility requirements, sample rules, technical limitations, service interruptions, and turnaround times.

A reference to accreditation, certification, validation, or a quality standard applies only to the laboratory, method, service, and scope for which that status is current and documented.

30Privacy, genetic information, and sample data

Biological samples, genetic information, biological-age information, reports, account details, optional health information, and support communications may be sensitive.

Review the privacy notices, consent documents, and laboratory privacy terms presented during ordering, registration, kit activation, or report access. Those documents govern the collection, use, disclosure, storage, transfer, retention, correction, and deletion of information.

Do not assume that consumer testing creates the same confidentiality relationship as care provided directly by your physician or healthcare institution.

Physical samples and generated information may have different retention periods. Withdrawal of consent after processing begins may not reverse work already completed and may prevent completion of the service.

Do not send medical records, identification documents, photographs, or other sensitive information through an ordinary contact form unless requested through an approved process.

31Shipping, sample return, processing, and turnaround estimates

Laboratory turnaround begins only after an acceptable sample is received by the applicable laboratory. It does not begin on the purchase date.

Outbound kit delivery, collection time, return transit, weekends, holidays, laboratory closures, recollection, and missing information are separate from laboratory processing.

Turnaround periods are estimates unless expressly guaranteed in writing. Courier, postal, weather, technical, laboratory, sample-quality, and other issues may cause delays.

Return-shipping arrangements may vary by product and order. Use the current return address and instructions supplied with your specific kit. Do not rely on an address found on an older webpage or another customer’s kit.

32State availability and product requirements

The website is designed to offer at-home testing across the United States, but availability, shipping options, referral or requisition requirements, age eligibility, and other conditions may vary by product, laboratory, state, or current law.

Confirm current availability during checkout or with support before ordering. A location page does not guarantee that every product is available to every person in that state.

Browse Locations or Where to Get Started for general access information.

33Applicable documents, updates, and contact

Your purchase and use of the Services may also be governed by:

• Product descriptions and eligibility requirements.
• Checkout disclosures and customer policies.
• Privacy notices and consent documents.
• Collection, activation, and sample-return instructions.
• Laboratory-specific terms and requirements.

If documents conflict, the document specifically governing the relevant product, consent, laboratory process, or transaction may control to the extent permitted by law.

We may update this Medical Disclaimer when products, science, operational practices, or legal requirements change. The date at the top identifies the current version.

For administrative questions about an order, kit, sample return, activation, or report access, visit Contact Us or review the Frequently Asked Questions.